LAST UPDATED FEBRUARY 2020 | POWERED BY WIX

Where and when do you bake?

Macaron De Jayne is a part-time cottage food operation (baked in a home kitchen) in Santa Clara, California. Visit my events page for upcoming pop-ups!

What is your pricing?

Please refer to my menu for an updated list of pricing and flavors. An additional charge will apply for custom orders, depending on the design (ranges between $26-$35/dozen).

How far in advance should I place my order?

As soon as you know the date of your event or when you just want to have a macaron :)

FYI- I am not accepting orders the week of my Farmers Market pop-ups.

Please make sure to enter your pick up date/time information in the order request form, and I'll let you know if I am available.

Are your macarons gluten-free/vegan?

French macarons are naturally gluten-free; however some flavors contain gluten products.

I plan to experiment with vegan macarons in the future.

*FYI- my macarons are NOT baked in an allergen-free kitchen.

How long do macarons last?

Macarons are best consumed at room temperature within 1-3 days after they've been baked and filled. If you are unable to eat them all in a day (lol), please store them in an air-tight container (tupperware) in the fridge (up to 5 days). If you want to save them for more than 5 days, store them in the freezer (up to a month). The texture of the macaron will change the longer you store them; therefore eat them while they're fresh!

Do you ship or deliver?

No, I only meet with customers in Santa Clara (the pick up location is stated on the invoice)

or at my pop-up event.

Can I request pick-up on a different day, other than Friday/Saturday?

This may be possible, depending on my availability. Please note the date you need to pick up the order on the order request form, and I'll let you know if I can fulfill the order.

NOTE: Pick ups must be after my working hours (between 5:00P-7:00P).

What is your payment method and when should I pay?

Venmo. Payments are due 3 days prior to the scheduled pick-up date.

Absolutely NO REFUNDS for custom orders if you decide to cancel your order after I baked it, or if you "forgot" to pick up your order.

More information regarding payment is stated on the email confirmation and invoice. 

Please be considerate and give me a heads up if you need to cancel or change your order a week before the pick up date.

What is your communication method?

Email. If you do not hear back from me within 3-5 days, please resend your email.

LARGE ORDERS & EVENTS

 

Do you bake large orders for parties/events?

I do! Orders that contain 15 or more dozens will have a price break. An additional charge will apply for custom orders. Please include the number of dozens and custom order specifications in the order inquiry form, and I'll let you know if I'm able to fulfill your request.

Do you make macaron towers?

YES. The tower (about 1 1/2 ft tall) holds about 6dz macarons.

I recommend ordering 7dz to be safe (and to refill the tower when needed).

The pricing for the macarons will be the same

(additional charge will apply for custom orders, depending on design/flavor).

An additional $20 will be applied for the tower itself.

The macarons will NOT be packaged on the tower upon pick-up.

They will be packaged in MDJ's signature bakery box. 

Customer is responsible for assembling the tower at the event.

Frequently Asked Questions