Changes &Cancellations

(As of July 2020)

I am lenient with order changes and cancellations, and I understand plans change. I do not ask for deposits or full payment upon booking for this exact reason. I ask for payment to be submitted 5 days prior to the your scheduled pick up date (payment due date is stated on the invoice sent via email). 

  • Before submitting payment, please make sure you read all invoice details and important information sent via email.

  • If you need to make changes to your order, please let me know at least 1 week before your scheduled pick-up date. I will send a revised invoice with the same payment due date. Remember to review and confirm all invoice details.

    • Prices may change if you modify your order details/custom order designs. Price changes will reflect in the updated invoice, if applicable.

  • By submitting payment, you've acknowledged that you've read all information in the email and confirmed your order details on the invoice.

  • Order changes made 7 days or more in advance of scheduled pick up date will not incur any change fees.

    • Pricing may change if you decide to modify your order details/designs.

    • If the date of your event has changed, it is NOT guaranteed that I can fulfill your order due to my availability. If I am unable to fulfill the new date and you've already submitted payment, I will issue a full refund. 

    • If you need to cancel your order 4 or more days prior to your scheduled pick up date, and you've already submitted payment, you will receive a 100% refund since I have not baked your order yet.

  • By submitting payment,, you've acknowledged that you've read all information in the email and confirmed your order details in the invoice.

  • All sales are final once payment has been received; therefore, it is very important to confirm your order details before submitting payment.

 

 customerChanges/cancellations made 7 days or more in advance of the scheduled pick up date  will receive a 100% refund (if payment was already submitted). 

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All sales are final once payment has been received and no refunds will be issued, especially if you decide to cancel your order after I baked it, or if you "forgot" to pick up your order. If you need to cancel your order and did not submit payment yet, please notify me at least 1 week before your scheduled pick-up date (no cancellation charges will be applied since I did not bake your order yet). More information regarding payment is stated on the email confirmation and invoice. 

Please be considerate and give me a heads up if you need to cancel or change your order a week before the pick up date.

Find our macarons!

Macaron De Jayne is a home-based business, who occasionally bakes in a shared commercial kitchen. Visit our booth at the Willow Glen Farmers Market to purchase macarons!

Willow Glen Elementary School

1425 Lincoln Avenue San Jose, CA 95125

9:00AM-1:00PM

Pricing (as of 8/1/2020): $2.75 each or $30/dz (mix & match)

*The farmers market is open every Saturday; however, I attend every other Saturday. Please follow my Instagram @macarondejayne for market/pop-up event updates.

WWW.MACARONDEJAYNE.COM | MACARONDEJAYNE@GMAIL.COM

LAST UPDATED SEPTEMBER 29,  2020 | BAKED IN A HOME KITCHEN IN SANTA CLARA, CA #PT0493367